Customer Interview No. 2
This round of interviewing I tried my best to add commentary to the conversation. Make it a little less formal and that might help people open up more with sharing their thoughts. Last time I talked to customers who did not have much input. This time when interviewing, instead of asking basic yes or no questions, I prepared questions that would require further explanation.
I realized that my idea of making a channel or a club for students who do not know how to cook already exists. Nothing was special. I tweaked my idea and came up with a new product. My idea is The Food Pack, my inspiration came from brownie mixes and any preassembled boxes that are easy to use and contain a majority of the ingredients necessary. Based off of responses from customers they would rather buy a package that contains all the ingredients they would need than go and speed more money on items they probably wouldn't use or hardly use in the future.
Some tips on interviewing customers:
1. Be kind and don't give up!
2. Be prepared if customer does not agree with your idea (facial expressions).
3. Do not use filler words such as "like" or "um" (I am guilty of this).
